Refund policy
Honeyhide & Co. gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address within 30 days from the date your order shipped. Honeyhide & Co. offers free returns for store credit only (HH&Co. E-Gift Card). Store credit is issued instantly once your return is picked up by the carrier and never expires.
Honeyhide & Co. offers exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped.
Items damaged or defective may be returned by contacting Customer Care within 3 DAYS of delivery.
Final sale items cannot be returned or exchanged.
Defective Items
- If you have received a defective item, please contact customer care within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.
- We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.
- The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.
Returns
Ship Your Return
- Once your return has been received by the carrier, we will instantly refund the purchase amount to a Honeyhide & Co. E-Gift Card sent to your order's email address.